Terms of Service & Software EULA
Official legal terms, data privacy disclosures, and intellectual property protections governing https://arprostudio.com and all ARPRO Studio WordPress plugins.
ARPRO Studio Terms of Service & Software End-User License Agreement (EULA)
Welcome to ARPRO Studio. By accessing or using our website at https://arprostudio.com (the "Website"), our Central Licensing & Update API ("Licensing Service"), or downloading, installing, activating, or using any ARPRO Studio WordPress plugin—including SafePilot Diagnostics & Session Sandbox (Free Edition), SafePilot Diagnostics Pro, and any future plugins published by ARPRO Studio (collectively, the "Software" or "Service")—you agree to be bound by these Terms of Service and End-User License Agreement ("Terms"). If you do not agree to these Terms, you must immediately discontinue use of the Website and uninstall the Software.
1. Studio & Software Description
ARPRO Studio is an independent WordPress engineering studio that develops diagnostic, session-isolation, security, and administrative WordPress plugins, paired with a cloud-based Licensing, Update & Support Hub hosted at https://arprostudio.com. Our flagship software, SafePilot Diagnostics & Session Sandbox, enables WordPress site administrators to:
- Launch browser-isolated troubleshooting sessions (disabling plugins, switching themes, and rolling back database/content changes for the administrator's session without altering live visitor traffic).
- Inspect PHP runtime errors, outbound HTTP/webhook requests, SQL queries, WordPress core file checksums, and
wp_mail()delivery performance. - Generate cryptographically signed, time-limited Magic Debug URLs for external support developers (Pro Edition).
- Monitor early-boot fatal PHP errors (
E_ERROR,E_PARSE,E_COMPILE_ERROR) via a Must-Use (MU) plugin loader to quarantine crashing third-party plugins and dispatch notifications via Email, Telegram, Discord, or Slack (Pro Edition).
2. Eligibility & Authority
You must be at least 18 years of age (or the age of legal majority in your jurisdiction) and possess full legal authority to bind the owner or operator of the WordPress website(s) on which you install the Software. By installing or activating any ARPRO Studio plugin or creating an account on arprostudio.com, you represent and warrant that you are the authorized administrator or hold explicit written permission from the website owner to run diagnostic, database-rollback, and MU-plugin operations on that server.
3. Account Registration & Customer Portal
To manage Pro licenses, download Pro Companion .zip packages, or access customer support at https://arprostudio.com, you may register an account using a valid email address and password. You agree to:
- Provide accurate, current, and complete registration and contact information.
- Maintain the strict confidentiality of your account password and your
ARPRO-...license keys. - Notify ARPRO Studio immediately at support@arprostudio.com of any unauthorized use of your account or license key.
- Accept sole responsibility for all domain activations and activities that occur under your account and license keys.
4. Software Licensing Tiers (Free Edition vs. Annual Pro Plans)
4.1 Free Edition Plugins
Free Edition plugins published by ARPRO Studio (such as SafePilot Diagnostics & Session Sandbox distributed via WordPress.org) are licensed under the GNU General Public License v2.0 or later (GPLv2+). Free Edition users must confirm our local in-plugin safety and backup terms before operating diagnostic tools.
4.2 Annual Pro Subscriptions ("Solo", "Business", and "Agency" Tiers)
Pro Companion plugins (such as SafePilot Diagnostics Pro) and access to the ARPRO Studio Central Licensing, Update & Telemetry API are provided strictly on an Annual Subscription basis (365-day billing cycle). ARPRO Studio does not offer lifetime licenses:
- Solo Annual Plan ($39 USD / year): Authorizes activation on 1 production WordPress domain (plus associated local/staging environments).
- Business Annual Plan ($79 USD / year): Authorizes activation on up to 5 WordPress domains.
- Agency Annual Plan ($149 USD / year): Authorizes activation on up to 25 WordPress domains (including client websites managed by your agency).
ARPRO Studio reserves the right to modify, add, or retire features in any Free or Pro tier at any time.
4.3 Mandatory Legal Acknowledgment Proof Receipt for Pro Activation
Before activating a Pro license key inside the Software, the administrator must execute the built-in Cryptographic Legal Acknowledgment & Proof Receipt (Tab 6), which generates a timestamped receipt ID (SP-ACK-...) and dispatches a copy to both the administrator's email address and ARPRO Studio's compliance archive (support@arprostudio.com).
5. Billing, Annual Renewals & Refund Policy
5.1 Payment Processing & Merchant of Record
Payments for ARPRO Studio Annual Pro Plans are processed via our authorized third-party payment processors (such as Lemon Squeezy, Paddle, or Stripe), or via direct invoicing. ARPRO Studio never receives, processes, or stores your raw credit card number or CVV code on its servers.
5.2 Annual Auto-Renewal & Expiration
Annual Pro licenses are valid for three hundred sixty-five (365) days from the date of issuance. Unless cancelled prior to the annual renewal date, subscriptions automatically renew for an additional 1-year term. You may cancel auto-renewal at any time via your customer billing portal or by contacting support@arprostudio.com. If a license expires without renewal, access to automatic Pro plugin updates, remote cloud sync, and Pro companion modules will cease at the end of the paid billing cycle.
5.3 14-Day Conditional Refund Policy & Digital Download Notice
Because Pro Companion plugins are downloadable, non-tangible digital software archives (.zip), we encourage all users to test our Free Edition first to verify compatibility with their hosting environment. However, if you encounter a verified, reproducible technical defect in the Pro plugin that our engineering team cannot resolve within 14 calendar days of your initial purchase, you may request a full refund by contacting support@arprostudio.com, subject to the following:
- Refund requests must be submitted within 14 calendar days of the initial purchase (renewal payments are non-refundable once processed, though you may cancel at any time prior to renewal).
- Refunds are limited to one (1) per customer across the lifetime of their account.
- Upon issuance of a refund, the associated
ARPRO-...license key is immediately and permanently revoked, all domain activations are terminated, and you must immediately uninstall and delete all copies of the Pro Companion plugin. - ARPRO Studio reserves the right to deny refund requests where the customer refuses to provide diagnostic logs, where the issue is caused by third-party server misconfigurations, or where patterns of download-and-refund abuse are detected.
6. Strict Prohibition of Code Modification, AI Tampering & Unauthorized Redistribution
CRITICAL ANTI-MODIFICATION & ANTI-TAMPERING CLAUSE:
You agree that you shall NOT modify, alter, patch, decompile, obfuscate, bypass licensing checks, or tamper with the source code of any ARPRO Studio plugin—whether manually, through a third-party developer/agency, or by feeding the plugin code into Artificial Intelligence (AI) coding assistants or automated refactoring tools.
Immediate Voiding of Liability & Legal Enforcement: If any ARPRO Studio plugin is modified, altered, or tampered with in any way by anyone other than the original developer (ARPRO Studio): (a) all warranties, support obligations, and service commitments are immediately and permanently voided; (b) ARPRO Studio and its founder(s) cannot and shall not be held responsible or liable in any way whatsoever for any website crash, database corruption, security vulnerability, data loss, or financial harm resulting from or following such modification; and (c) unauthorized modification of proprietary licensing mechanisms, removal of copyright notices, or unauthorized redistribution ("nulling") of Pro packages or license keys will be actively investigated and legally pursued to the fullest extent of civil and criminal intellectual property laws.
7. Acceptable Use & Prohibited Conduct
You agree not to:
- Share, resell, leak, publish, or distribute your
ARPRO-...license key or Pro Companion.zipfiles on public repositories, forums, "GPL clubs," or file-sharing networks. - Circumvent or attempt to spoof the ARPRO Studio REST Licensing API (
/wp-json/ar-license/v1/*), domain activation limits, or HMAC download signatures. - Use Shareable Magic Debug URLs to grant access to untrusted parties, or leave Magic Debug sessions active longer than necessary for support troubleshooting.
- Use the Website or Software for any unlawful purpose, or attempt to probe, scan, flood, or disrupt the infrastructure of
arprostudio.com.
8. Administrator Responsibility for Backups & Server Environment
WordPress websites operate across thousands of different hosting configurations, PHP versions, database engines, caching layers, object-cache drop-ins, and third-party plugins/themes. Because SafePilot Diagnostics and future ARPRO Studio tools interact with Must-Use (wp-content/mu-plugins/) boot loaders, WordPress option filters, database rollback snapshots, and PHP shutdown handlers:
- Mandatory Full Backup Requirement: You are 100% solely responsible for maintaining verified, off-site backups of your entire WordPress filesystem and MySQL/MariaDB database before installing, updating, or running any ARPRO Studio plugin or Sandbox session.
- Third-Party Conflicts & Hosting Constraints: ARPRO Studio has no control over—and assumes zero responsibility for—how third-party plugins (such as WooCommerce, payment gateways, page builders, security firewalls, or custom code snippets) or hosting providers (such as NGINX/Apache rules, mod_security, Redis/Memcached object caches, or PHP memory/timeout limits) behave during or after a diagnostic session.
- Magic Debug URLs Risk Assumption: When you generate a Shareable Magic Debug URL in SafePilot Pro and send it to an external developer or support agent, you assume 100% of the risk and responsibility for the actions taken by that recipient during their temporary session.
9. Disclaimer of Warranties ("AS IS" & No 100% Guarantee)
THE WEBSITE, LICENSING API, AND ALL ARPRO STUDIO PLUGINS (FREE AND PRO) ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARPRO STUDIO EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
NO 100% GUARANTEE: NO DIAGNOSTIC, SANDBOX, OR CRASH-RECOVERY SOFTWARE CAN OFFER A 100% GUARANTEE AGAINST WEBSITE DOWNTIME, FATAL PHP ERRORS, DATA LOSS, OR PLUGIN CONFLICTS. ARPRO STUDIO DOES NOT WARRANT THAT: (A) THE SOFTWARE WILL PREVENT OR RECOVER FROM EVERY POSSIBLE FATAL ERROR OR "WHITE SCREEN OF DEATH" (FOR EXAMPLE, SERVER-LEVEL OUT-OF-MEMORY CRASHES, CORE CORRUPTION, OR DATABASE SERVER OUTAGES CANNOT BE INTERCEPTED BY PHP); (B) SANDBOX ROLLBACK WILL CAPTURE DIRECT RAW SQL QUERIES OR EXTERNAL API CALLS EXECUTED BY THIRD-PARTY PLUGINS OUTSIDE STANDARD WORDPRESS HOOKS; OR (C) CRASH ALERTS VIA EMAIL, TELEGRAM, DISCORD, OR SLACK WILL ALWAYS BE DELIVERED INSTANTLY OR WITHOUT EXTERNAL NETWORK DELAY.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARPRO STUDIO, ITS FOUNDER(S), OWNERS, OPERATORS, DEVELOPERS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
- LOSS OF REVENUE, PROFITS, E-COMMERCE SALES, CUSTOMERS, GOODWILL, OR BUSINESS INTERRUPTION;
- WEBSITE DOWNTIME, CORRUPTION OR LOSS OF WORDPRESS DATABASE RECORDS, POSTS, ORDERS, OPTIONS, OR FILES;
- FAILURE OF THE EARLY-BOOT CRASH GUARD TO QUARANTINE A PLUGIN OR FALSE-POSITIVE DEACTIVATION OF A PLUGIN;
- UNAUTHORIZED ACCESS OR ACTIONS TAKEN VIA A SHAREABLE MAGIC DEBUG URL; OR
- ANY MATTER BEYOND OUR REASONABLE CONTROL, EVEN IF ARPRO STUDIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
MAXIMUM LIABILITY CAP: IN NO EVENT SHALL ARPRO STUDIO'S TOTAL CUMULATIVE AND AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR THE SOFTWARE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO ARPRO STUDIO FOR THE SPECIFIC LICENSE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT, OR (B) FIFTY UNITED STATES DOLLARS ($50.00 USD) (OR ZERO DOLLARS ($0.00 USD) IF YOU ARE USING ONLY THE FREE EDITION).
11. Indemnification
You agree to defend, indemnify, and hold harmless ARPRO Studio, its founder(s), operators, contractors, and affiliates from and against any and all claims, lawsuits, demands, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to: (a) your installation, configuration, or use of any ARPRO Studio plugin on your website(s) or client websites; (b) your violation of these Terms; (c) any modification or tampering with the Software code by you, your developers, or AI tools; (d) your failure to maintain complete backups; or (e) any claim brought by a third party (including your clients, website visitors, or customers) relating to a website on which you used the Software.
12. License Termination & Account Suspension
ARPRO Studio reserves the right to immediately suspend, revoke, or permanently terminate your ARPRO-... license key(s) and Customer Portal account, with or without notice and without refund, if we determine in our sole discretion that you have violated these Terms, engaged in license key sharing or piracy, initiated a fraudulent payment chargeback, or abused our support staff or API infrastructure. You may delete your Customer Portal account at any time via your Account Settings page or by emailing support@arprostudio.com.
13. Mandatory Binding Arbitration, Governing Law & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT OR PARTICIPATE IN A CLASS ACTION.
13.1 Mandatory 30-Day Informal Dispute Resolution: Before initiating any formal dispute, arbitration, or legal proceeding, you and ARPRO Studio agree to attempt to resolve any controversy, claim, or dispute arising out of or relating to these Terms, the Website, or the Software informally for at least thirty (30) calendar days. Written notice of a dispute must be sent to support@arprostudio.com containing your full name, account email, license key, a detailed description of the issue, and the specific relief sought.
13.2 Binding Individual Arbitration & Governing Law (Costa Rica): If informal dispute resolution does not resolve the claim within thirty (30) days, any dispute, controversy, or claim arising out of or relating to these Terms, the Privacy Policy, the Website, or any ARPRO Studio Software shall be settled exclusively by final and binding individual arbitration administered under the commercial arbitration rules of the relevant arbitration tribunal in Costa Rica, and shall be governed by and construed in accordance with the laws of the Republic of Costa Rica, without regard to conflict-of-law principles.
13.3 Waiver of Class Actions & Jury Trials: YOU AND ARPRO STUDIO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU EXPRESSLY WAIVE ANY RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST ARPRO STUDIO.
13.4 30-Day Opt-Out Right: You have the right to opt out of mandatory arbitration by sending written notice to support@arprostudio.com within thirty (30) days of first registering your account or activating an ARPRO Studio plugin. Your notice must include your full legal name, website URL, account email address, and an explicit statement that you opt out of Section 13.2.
14. Severability, Entire Agreement & Changes to Terms
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect. These Terms (together with our Privacy Policy, Cookie Policy, and DMCA Policy) constitute the entire legal agreement between you and ARPRO Studio. We reserve the right to update these Terms at any time by updating the "Last Updated" date at the top of this page.
15. Official Contact Information
For all legal inquiries, licensing questions, or technical support, please contact us at:
ARPRO Studio Legal & Support Department
Email: support@arprostudio.com
Website: https://arprostudio.com